FAQs

1. What is Quickshop?

Quickshop is an online dropshipping store that offers a curated selection of unique and high-quality household, sports, technology, and wellbeing items. We provide a seamless shopping experience for our special customers, aiming to be a leading platform in UAE and the MENA region.

2. How does Quickshop work?

Quickshop works by partnering with trusted suppliers worldwide to offer a wide range of products. When you place an order on our website, the item is shipped directly from the supplier to your doorstep, ensuring fast delivery and minimal handling.

3. How can I place an order on Quickshop?

To place an order, browse through our collections, select the item you want, and add it to your cart. Proceed to checkout, enter your shipping and payment details, and confirm your order. You will receive a confirmation email with your order details.

4. What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), debit cards, and online payment platforms such as PayPal and Apple Pay.

5. How long does it take to receive my order?

Delivery times vary depending on the supplier's location and the shipping method selected. Typically, orders are delivered within 5-15 business days. You will receive a tracking number once your order is shipped, allowing you to monitor its progress.

6. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the shipping carrier’s website.

7. What is your return policy?

We offer a 14-day return policy for most items. If you are not completely satisfied with your purchase, you can return it for a refund or exchange. Please ensure the item is in its original condition and packaging. Contact our customer support team to initiate a return.

8. How do I contact customer support?

You can reach our customer support team by emailing support@quickshop.com or using the contact form on our website. Our team is available to assist you with any questions or concerns.

9. Do you offer international shipping?

Not at the moment, will planning to do so soon.

10. How can I stay updated on new products and promotions?

You can stay updated by subscribing to our newsletter and following us on social media platforms like Facebook, Instagram, Tiktok, Snapchat and Pinterest. We regularly post updates on new arrivals, special promotions, and exclusive deals.